What to Do If Bluetooth Mouse is Not Working
Is your Bluetooth mouse dead or does it have hiccups of life? Many times when you try to use a Bluetooth mouse, it may not function at all and give you a message 'Device not detected'. If you too have a Bluetooth mouse not working, then there may be plenty of reasons for it. Let use discuss some of the causes for Bluetooth mouse problem.
Possible Reasons
The Bluetooth mouse problem may arise due to any of the following problems:
- Your computer's BIOS is not recognizing the Bluetooth mouse
- The Bluetooth receiver in the mouse is incompatible with Microsoft Bluetooth stack
- The signal transceiver does not detect the device signal
- The power to connect the device or computer is low
- You may have not updated the Service Pack 2 (SP2) in your Windows XP
- There must be conflicting radio frequency
- Defective hardware
If you face a problem with your Bluetooth cursor, then you need to try to add your device to your computer. You can do this by clicking Start and then clicking on the Control Panel. Then double click the Bluetooth Devices. Here, you need to click Add and up turn your Bluetooth mouse and press the Make/Break Connection continuously for 5 minutes. This helps Windows detect your Bluetooth device. Then you need to release the button. Now, select My device is set up and ready to be found in the Add Bluetooth Device Wizard. You will find the mouse name appear on your screen and you need to select Microsoft Mouse and click Next. The Windows wizard will ask for a passkey and you need to click on the box that says Don't use a passkey. Now click Next. You may have to wait till the wizard completes the process of adding your Bluetooth mouse. Then you will need to click Finish and OK. However, if you still encounter Bluetooth mouse problems, you will need to carry out the above given steps all over again. You should also check for the latest updates of your operating system. You need to visit the Windows Update page and install the latest service packs. If not updated, it may have detection problems of your Bluetooth mouse, which may lead to your mouse not working.
Troubleshooting
There are some basic Bluetooth mouse troubleshooting steps that you should follow when you encounter Bluetooth cursor not working issue. First and foremost, check whether your Bluetooth device batteries are charged. If you have other Bluetooth devices connected to your computer, you need to disconnect them temporarily. You should make sure your Bluetooth is discoverable by the wizard. You need to right click the Bluetooth icon in the notification area. Then click on Open Bluetooth Settings. In the options tab, you need to select the box Turn discovery on and click Apply. Then select the next two boxes that say, Allow Bluetooth devices to connect to this computer and Alert me when a new Bluetooth device wants to connect. Then, click Apply and then OK.
You should see to it that there are no other devices in the area that may have the same frequency that may cause problems in detection of your Bluetooth mouse. Therefore, keep away cordless telephones, microwave ovens, Wi-Fi networks, universal remotes, etc. Finally, check the Bluetooth mouse on other computers and see if it works fine not. If you still find Bluetooth mouse not working, it means that the mouse may be defective. You may have to call the company for a replacement. If the Bluetooth mouse works on the other computer, it means your operating system has problems.
This was some information related to Bluetooth mouse problems. You may encounter similar problems and try troubleshooting them with the above mentioned solutions. Do not remain befuddled, just try these basic solutions to get your Bluetooth computer mouse working.
